Customer Testimonials
Eva was and is a great help in finding the perfect vehicle that me and my family needed!!! Ask for Eva if you need help in locating the right vehicle for you! She's amazing.
Kept me informed, clean dealership and good waiting room Courteous, friendly, Good location, fair prices
Waited for a little while and told that no recall was needed? So why did I get a recall letter?
Everyone always has great customer service. The environment was well kept, making it comfortable for us customers to wait around. The service was fast & efficient.
I think Seguin Chevrolet is a top notch dealership, well run, with great leadership and employees.
Everyone there was professional and really worked hard to make sure that I was happy with my purchase. Will definitely buy there again
Amazing!!! Amazing, helpful, excellent, courteous, respectful, polite, punctual, caring, interested ,Determined informative people of character
Great place to do business with! Super! Great! Good weather today! Great place to work with!
Professional and informative Very good attention to detail very knowledgeable A great place to have vehicles serviced
(Translated by Google) Eva / A Acosta, the service she provided was wonderful and her friendly attention was excellent! (Original) Eva / A Acosta el servicio que nos dio fue estupendo y fue amable en la atención fue excelente!
Service was great all around from the moment we walked in the door. I was referred to the salesman Ace and he was the best. He treated us like family and made sure he gave us his full attention. He did not give up til he could help get me ion to a vehicle. I had the best experience ever and I will recommend Seguin Chevrolet to everyone.
Excellent The service was fast and easy. Amber and Gabe were very helpful. Definitely will be back for service
Seguin Chevrolet has great and fast service. They also have an excellent coffee bar. Seguin Chevrolet has great and fast service. They also have an excellent coffee bar. Amber Garcia and the team really strive for excellence!
We dropped off our car at 11:00am and Howard said it would be ready around 3:00pm. It was ready when he said.
Friendly service Friendly service and they keep you updated on status of your vehicle. Very satisfied.
Efficient and helpful. Price was good. Recommendations for the tires was helpful. See you next time.
Good service The service provider was acknowledgeable and courtesy. A very polite young man The service provider was acknowledgeable and courtesy. A very polite young man. Thanks
Kind, fair, accommodating, This dealership was kind and informative when I called and inquired about a service need. Very helpful and reasonable.
The dealership experience would have been better if the internet had not been down for an entire day. Which I know this is out of the hands of the dealership but the service person could have at least returned my phone call and let me know what the issue was rather than ignore my call and my 2 visits to the dealership. He was out on one occasion but still didn't bother to return my calls when he returned. He did however find it amusing that he had not returned my call the second time I had to come in ... Read More DealerRater - Nov 5, 2026
Gabriel was very helpful and let me know that I had an extended warranty and had to pay my 100 deductible was stressed out because Chris said I had to get a loan to pay for the part thanks to Gabriel
Very nice people. Made everything easy. Would encourage others to go by and give them a try.
Seguin Chevy service department are fantastic Done Amber Garcia takes very great care of me every time I get my vehicle serviced.
I liked how they gave me a list of things that would need to be done/maintained. This way I can prepare financially
Great service and polite employees Very helpful when i ask questions. Just wish I could have gotten a loaner for a few days
Waiting for clerk to call us to tell us vehicle was ready. Waited like 15/20 minutes till I finally got up and went to ask if it was ready and he said oh yea where are the keys and the other guy said I called you to give you the key. And he said I was on the phone and didn't hear you. Appointment was at 12:30.
Make the customer feel like their visit is valuable and not the bare minimum standard
Had appt at 9:30 for service said it would be an hour and half. Dropped car off at 9 am went to pickup at 2:30 pm said it was not done because of no WiFi will never ever deal with them again!! Said they couldn’t call people to let know because they didn’t want customers to have their cell number! Ok understood but block it leave a damn message!! Horrible place 🥵
Very professional staff very informative They treated me with kindness and respect they were very understanding of my concerns about my situation with the truck . They explained everything step by step and they made sure I understood that they were going to do.
Felt i was charged way too much for an oil change, tire rotation and cabin filter replacement that took 22 minutes and cost $257
I want to thank each and every person that had anything to do with my truck being fixed. Especially the employee that put his on hands-on our truck. Everyone was so great, especially thanks. GM for helping me out on the cost.
Gracie is always supportive and keeps communication throughout the entire service. She's the best! Gracie is always supportive and keeps communication throughout the entire service. She's the best service tech!
4 Everything want well, he said it would take half a day and it did
Amazing experience with Seguin Chevrolet! Everyone was friendly, professional, and made the entire process so easy. Great customer service and genuinely good people to work with. Highly recommend them! We couldn’t be happier!
Great job.our experience was great thank you. Thank you for a great experience at Seguin Chevrolet.
I'm stuck with a broken transmission and the Seguin service advisor washed his hands/walked away from helping me
Very informative That's all I have to say if that's not good enough this conversation is over!!!!
Great experience everybody was great. We will always go back to Seguin Chevrolet. Thank you
Ethan was very courteous and helpful. We had an appointment for an oil change. The work took a little longer than expected, but the waiting room was very clean and spacious.
I definitely appreciate Ryan for his nice and positive attitude in helping me buy my first vehicle. He made sure I understood everything I needed to know as a first time buyer, he also made sure me and my mother were able to get what we needed as we waited! He also got a good picture of me with my new car:)
Eva was so helpful and awesome! She made us feel comfortable and guided us in the right direction. I was able to buy a car that same day, and I couldn’t be happier.
Very knowledgeable sales person, Eva Lopez, we thank her for a fantastic experience at Seguin Chevrolet.
Brought my 2026 Trax in for a Oil Change, Tire Rotation and Vehicle Inspection. Dropped at 12:25pm Picked up 12:57pm same day Inspection revealed cabin filter was pretty bad, so I said to replace it. Oil Change $133,53 Filter Replacement: $102.73 Discount -$23,62 after complaint Taxes $8.96 Labor $118.83 (22 minutes from time car entered garage till it pulled out complete) Parts $117.43 Total cost $221.60...... Disappointed........
Had a great experience at this dealership, They explain everything perfectly to us and helped us get our first truck out.
Great customer service, Great communication. Completed my service needs in great time Thanks Amber Elliot and Seguin Chevrolet
Everything was good.. other my oil mileage not being reset.. had a message a few miles down the road that my oil needed changing, which was already done and my tires showing errors that they needed attention as they all were super low, which should be addressed when they rotated tires also. And they were to email me the receipt for the service and I never had a receipt emailed to me.. and still don't have one. But overall, the service was fine.
Great customer service did not have to wait very long for my oil changes to be done. Great hospitality. I would refer them to somebody else also.
Me trataron muy bien y muy profecionales. Me contestaron todas mis dudas que tenia y resolvieron.
Had a great experience. Very professional. Kept me updated on repair of my car. Very little time checking in. And the same picking up my car
I had an excellent experience with the servicge department at Seguin Chevrolet! I recently brought in my work van for maintenance and repairs, including a wheel alignment and oil change, and I couldn't be more satisfied with the results. The work was completed in a timely and professional manner, and the quality of service exceeded my expectations. The alignment was done exceptionally well, and I truly appreciate the attention to detail and care that went into servicing my vehicle. It's refreshing to find a dealership that values its customers' time while delivering quality workmanship and dependable service. As ... Read More DealerRater - Oct 28, 2026
Gracis is always a phone call away with all information. Vert detailed and friendly i always ask for her.
Friendly and respectful, everyone was very helpful. The finance guy was very thorough and helped us understand all of the number.
Friendly and professional He was willing to go with me on a short drive to Hear the issue I was having.
Amber was amazing! She was professional and kind. The tech took pics of his concerns and Amber sent them to my phone. That shows professional and willingness to provide detailed information to customer.
Very fast service, friendly. I was kept informed of the status of the service through texts.
Awesome Eva was awesome.
Always great and fast! Amber took care of all the issues! My dealer for life!
Always friendly service Parts department needs more inventory Will return for service and put Purchase
We was handed our car back with absolutely no oil. And was told it was okay and it would be fine until the weekend.
Quick and painless Got the job done and communicated well. Highly recommend Seguin Chevy for all your vehicle needs
Nice inventory. For the most part everything went smoothly. Will do business again with them when my lease ends. Happy with purchase and process.
Gregory was great, very helpful and courteous. He made sure I was informed and gave me different options that would work for me.
My husband and I came to this dealership we had a great experience with the help of Ro Reyes got an amazing truck thank you Ro.👍🏻
R Reyes a very good sales man very helpful !!
5 Gracie was great, she went over everything with me very thoroughly and made sure I understood everything
Everything went as smoothly as possible. I was extremely impressed. Gracie was fantastic. Excellent customer service skills. Her good morning greeting, eye contact, smile, and how may I help you sir. She made me feel very comfortable. Thank you Gracie
Great service and really fast. Great service and really fast. Everyone was really nice also
We were on our way to the coast when our van broke down. We were originally told it would take 2 to 4 days just to diagnose the problem. Chris worked with your sister shop and they were able to get us in that day not only to diagnose, but to fix the problem as well. Outstanding service, but I don't usually see in northern Texas where we're from. Kudos to you all.
Excellent customer service, very friendly and easy to work with. Listened to my needs and was caring in the process. Was very knowledgeable about work and repair.
It was awesome got in and out with in a hour. The technician checked what my car needed besides the recall they were fixing. They changed out my filter and did the recall quickly and had me back on the road within a hour.
We found the truck we wanted! Eva was knowledgeable and showed great patience. When you're ready to buy a vehicle, visit Seguin and let Eva help you!
Great service and make sure to ask for Eva. She will make your purchase a smooth one.
Eva and Ryan did a great job Finding what we needed and explaining the vehicle we picked out out. Ask for them for a great experience!
They got us exactly what we wanted and worked with us to get the price and payments in a good spot.
Purchase process was smooth as butter with "Ace." Devin helped with some of the numbers. Who is Shane?
Seguin Chevrolet always has great service and has professional staff in each department. Their location is important to my wife and me
Great quick and friendly ?? They explained everything and were very helpful Great quick and helpful
She was very helpful i will come back to se Jeanette Very very helpful Great
They kept me up-to-date on my car and got it back to me as quick as possible
They helped me immediately and fixed the problem right away! Professional attitude and excellent service
Everyone is so nice and helpful. Thanks for all your help and advice on taking care of my car
No issues at all. Went in, explained the problem, Ethan came out and listened, agreed, gave me a date and time to bring in my vehicle. It was under warranty, so problem was resolved without a price shock.
Nice. fast and knowledgeable I was very satisfied, service was a fast turnaround. The service manager Gregory Howard was amazing. With his help and customer service..
Polite, curious Courteous, friendly and professional. The service reps listened and politely requested clarification while registering service requests. Then promptly informed me of results and completion while answering my questions.
I received excellent customer service at Seguin Chevrolet! The staff was friendly, professional, attentive, and made me feel valued as a customer. They took the time to address my needs, answer my questions, and ensure I had a positive experience throughout the process. I truly appreciate the outstanding service and would recommend Seguin Chevrolet to anyone looking for a dealership that genuinely cares about its customers.
The Dealership was very transparent. Gracie was communicative and respectful. She got ahold of me with each update and was very responsive with any questions I had.
I purchased my car a yr. Ago the sales rep n finance guy were very patient n professional with us. Jeanette helped me schedule my oil change n took the time to explain to me about my rewards. As soon as I walked in the door Gracie was so kind to help me find my points and even explained how to use my coupons. I have never been to a dealership with such a good group of people. Oh and my oil change was done n we were out of there in a timely manner.
Ethan Starks was very friendly and efficient from the time I arrived and when he checked me out upon completion of the service of my vehicle. I had spoken with Chris in the service department on Monday morning regarding my issue. He was able to schedule me at a time convenient for me that afternoon. He also came and introduced himself when I first arrived. Great experience from beginning to end.
I thought I would get a sheet stating the 30 pt check had been done & the results for it.
He was true to his word with communication. He called me and also followed up via text to ensure it was communicated my truck was available.
Everyone were nice and courteous as well efficient with returning feedback on a timely manner.
Needs to work on scheduling. Was setup 2 weeks in advance for 10:00AM appointment, got there 10 min. early and they did not take my truck back in for servicing till 11:30am and finished around noon.
Waiting 2 hours to replace a one tire first tells me when I get there he had to check if they have the tire in stock if they didn't he would keep my old tire and rim and let me know when it was ready ? So I can come back I don't live next door c'mon really good thing they had it then other thing he couldn't get approval for my tire so after 2 hours let's me know they put it on but he would call or email me if I owed anything because I been ... Read More DealerRater - Oct 12, 2026
Very customer friendly providing efficient and timely work. I have been a customer with the previous owners. I could not speak positively about any work with them. Current management is Superior for me!
Good communication. Explained what they were doing and why. Clean, comfortable waiting area. Refreshments available
Quick service Quick service and a clean dealership. The technician was very helpful and kind.
I got lost on the way and was 40 minutes late. They gracefully let me reschedule for the next hour. Everyone was courteous and respectful
I want to thank Jose and Mike for helping me out with my new ride. The process was easy and fast they both made sure I was taking care of thank you both.
Not a long wait Gracie was very attentive Gracie was very helpful as soon as I walked in the door There was not a long wait My car was serviced and actually felt the difference from the cleaner they added to the engine
Greg was SO dang attentive, and eager to hear all the specifics about what was going on wit my NEW car...wrote stuff down, i was reall impressed by him. Thanks Greg.